Major Incident Response Service
QBE’s new partnership with CunninghamLindsey, loss adjusters, provides amajor incident response service to policyholders. This service is free to the insured and is the first service of its kind offered by the UK motor insurance industry.
Objectives
We aim to provide comprehensive support as well as practical, medical and financial assistance to the victims of any major motor incident. In addition we will endeavour to provide protection to the brand names of the insured and QBE.
Our service
On notification of a serious incident we will deploy a highly skilled team to work with the emergency services at the scene of the accident where possible and also in the following days and weeks.
Our team will:
• Make alternative travel arrangements for displaced persons
• Assist with accommodation where required
• Assist relatives of the injured in making contact
• Provide medical and psychological rehabilitation services through Corpore (Rehabilitation provider)
• Manage all media enquiries
Type of incidents covered
We anticipate that the incidents requiring this service will include:
- A coach or bus involved in a serious accident resulting in serious injuries to multiple passengers or pedestrians
- An HGV colliding with a vehicle or building resulting in serious injuries to multiple victims
- Any other incident involving serious injury to multiple victims
Availability
This service is available in the UK and Republic of Ireland
By initiating our major incident response service in the appropriate circumstances we hope to provide valuable assistance to those injured and all other directly affected victims.
Key Contact
