Claims

The service

  • 24/7/365 first notification of loss (FNOL) and expert on site support available when you need it
  • Effective and consistent global claims management
  • Quality of claims handling consistent across all countries
  • Prompt service delivered by a proactive management of the claims process
  • Direct access to empowered decision makers
  • Pro-active third party assistance programmes
  • On-line, real time claims reporting facility
  • Flexible approach and tailored service propositions
  • Client bespoke claims management information
  • Specialist legal panel – delivering high quality advice
  • Knowledge sharing – providing technical insight to brokers and clients.

Wherever an incident occurs around the world, we know that you want the matter dealt with quickly and professionally. Our priority is to protect your business and we do this by minimising the impact of the incident and taking away the uncertainty.

Our claims teams have expertise in both products and industry, meaning that whether your claim relates to a single product line, or needs an in-depth knowledge of your business across multiple product lines, you will be dealing with an expert.

Our teams are business focused, providing commercial solutions for commercial claims.

The people

  • Skilled and experienced claims professionals delivering a quality claims service
  • Fraud specialists providing robust management of spurious or exaggerated claims
  • Experienced claims inspectors combining national coverage and local knowledge
  • Award winning Rehabilitation service – medically qualified QBE team and expert external partners
  • Technical claims teams with expertise in complex and catastrophic claims management.
Resources
Adobe PDF file Multinational Claims Insert Download
Internal link More about QBE Claims View
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