Claims
The service
- 24/7/365 first notification of loss
(FNOL) and expert on site support
available when you need it
- Effective and consistent global claims
management
- Quality of claims handling consistent
across all countries
- Prompt service delivered by a
proactive management of the
claims process
- Direct access to empowered decision
makers
- Pro-active third party assistance
programmes
- On-line, real time claims
reporting facility
- Flexible approach and tailored
service propositions
- Client bespoke claims management
information
- Specialist legal panel – delivering
high quality advice
- Knowledge sharing – providing
technical insight to brokers and clients.
Wherever an incident occurs around the
world, we know that you want the matter
dealt with quickly and professionally. Our
priority is to protect your business and
we do this by minimising the impact of the
incident and taking away the uncertainty.
Our claims teams have expertise in both
products and industry, meaning that
whether your claim relates to a single
product line, or needs an in-depth
knowledge of your business across
multiple product lines, you will be
dealing with an expert.
Our teams are business focused,
providing commercial solutions for
commercial claims.
The people
- Skilled and experienced claims
professionals delivering a quality
claims service
- Fraud specialists providing robust
management of spurious or
exaggerated claims
- Experienced claims inspectors
combining national coverage
and local knowledge
- Award winning Rehabilitation service
– medically qualified QBE team and
expert external partners
- Technical claims teams with expertise
in complex and catastrophic claims
management.